Introduction

Welcome to Karooniq ("we", "our", or "us"). This Shipping Policy explains how orders placed through www.karooniq.com are processed, shipped, and delivered.

By placing an order on our website, you agree to the terms of this Shipping Policy.

Shipping Destinations

At this time, Karooniq ships only within the United States.

We are working to expand our shipping services internationally in the future.

Shipping Methods & Rates

We currently offer two shipping options to provide flexibility and convenience for our customers. Select your preferred shipping method at checkout.

Order Processing

Orders are processed within 1–2 business days after payment has been successfully received.

Orders are not processed on:

• Saturdays
• Sundays
• U.S. Federal Holidays

During holidays or promotional periods, processing times may be slightly longer.

Estimated Delivery Time

Please review the estimated delivery times and shipping costs for our available methods.

Please note that delivery times are estimates and may vary due to:

• Weather conditions
• Carrier delays
• High shipping volumes
• Incorrect shipping information
• Other unforeseen circumstances

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use the tracking number to monitor the status of your shipment.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Karooniq is not responsible for:

• Incorrect addresses
• Failed delivery attempts
• Delays caused by incorrect customer information

If you notice an error in your shipping address, please contact us immediately before your order ships.

Lost or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us within 48 hours of delivery.

Please include:

• Order Number
• Full Name
• Photos (if applicable)
• Description of the issue

Our support team will work with the shipping carrier to help resolve the issue as quickly as possible.

Shipping Restrictions

Currently, we ship only to addresses located within the United States.

We do not ship to:

• P.O. Boxes (if not supported by the carrier)
• Military APO/FPO addresses (unless otherwise stated)
• International destinations

Failed Deliveries

If a package is returned to us because:

• The address was incorrect
• The package was refused
• The package was unclaimed

The customer may be responsible for any additional shipping charges required to resend the order.

Changes to This Shipping Policy

Karooniq reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page along with the revised effective date.